Online purchases on Bisniflex.it: Terms and conditions

On the Bisniflex website it is possible to purchase as registered users or by entering your data at the checkout for “quick purchase “.

The advantages of signing up on the site

By creating your account your account to purchase our mattresses, bed bases, pillows and more, you will be able to:

  • Simplify the purchase process for any subsequent orders
  • View the details of your order and history of all orders
  • Check the progress of an order with tracking of the shipment
  • Retry to pay for the order with PayPal or credit card, if the payment at the time of the order has not been successful
  • Receive information about new products, promotions or other initiatives( obviously if you give your consent for this purpose)

How to sign up

To sign up, enter the registration page and fill in the form with the mandatory data marked with an *. Possibly complete with other optional info.

Cart and shopping

You will be able to create your shopping cart by browsing the products pages.
By clicking on the "Add to cart" button for the desired product, it will be added to the virtual cart and you will remain on the page to continue browsing.
By clicking on the "buy now" button relating to the desired product, it will be added to the virtual shopping cart with the list of selected items to proceed with the purchase.
By clicking on the cart above, you can view the list of products added to the virtual cart at any time, delete an item or proceed to checkout for the purchase. During this step it will be possible to increase or decrease the amount of selected products, enter your data or access your account, enter any promo code and complete the purchase by choosing the payment.

Payment methods accepted

The following forms of payment are currently accepted on the site:

  • PayPal
  • MasterCard and credit card
  • Visa credit card
  • Advanced bank transfer


For the issuance of the tax document, the indications provided at the time of entering the data between the VAT number and/or tax code will prevail. However, you can write to us for any need.
No variation will be possible after the tax document has been issued. The Purchaser undertakes to carefully check the data entered at the time of the order, because these will be used for accounting entries.

Right to a withdrawal

In accordance with the provisions of legislative decree of 6 September 2005 n. 206( and subsequent amendments and additions), “ the Consumer Customer, if not satisfied with the products or the content of the service purchased from the Seller, may return the same product or waive the right to provide the services and obtain a refund of the price already paid at the time of advance payment”.

In other words, in online purchases and in all other contracts concluded remotely, the Purchaser has a right of withdrawal, who can revoke his order within 14 working days of delivery of the goods. If the Buyer has not been informed by the seller about the possibility of excising this right, the term is extended to three months from the delivery of the goods.

Within fourteen days, the Purchaser may withdraw from the contract without providing any explanation and without paying a penalty.
The withdrawal must be immediately communicated to Bisniflex via email in the contact section, by specifying that it is a commercial return and subsequently, within 48 hours, with a registered letter with acknowledgment of receipt to the address:

Via dei Lecci, 2
53036 Poggibonsi (Siena)

Terms of return of goods

The return of the goods does not automatically entail a valid right of withdrawal from the contract.
The costs for the return of the goods are borne by the Purchaser.
Bisniflex, if the practice is accepted, undertakes to return the price paid for the products by the Purchaser within 14 days from the receipt of the withdrawal declaration.

The right of withdrawal is excluded by law in the following cases:

  • For the purchase or sale items specially produced or created personally for the Buyer
  • For perishable or rapidly changing goods
  • For audio-video products or sealed software that have been opened by the Buyer

We inform you that the sale ends at the company premises.

Superior quality and craftmans taste

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